[SOLVED] Header images not showing

MaryD · #1 Oct 30, 2016, 03:43 AM

I know this has been posted a million times before but I have been trying to sort this for days now. Through still fairly inexperienced, I've created three websites in the past with Atahualpa and never had this problem. My four header photos are in the public_html/wp-content/themes/atahualpa/images/header folder. I can see them there both through cpanel and though wp file manager on the site admin page. I had a look at the permissions post but I found it hard to understand. Please could I have some help with this? I don't know what I'm doing wrong and for the first time, I'm creating this site for someone else so need to get it sorted.

Thank you.

juggledad · #2 Oct 30, 2016, 05:46 AM

1) what is the url
2) what do you have set at ATO->Image Locations?
3) are there any spaces in teh image names?
4) what happens it you enter into the browsers address bar
http://your-domain.com/wp-content/th...r/xxxxxxxx.jpg
- make sure to use your actual domain name and the actual name of the image. If the image doesn't show up, then it is a permission issue.

MaryD · #3 Oct 30, 2016, 07:51 AM

http://elyrcchurch.com/ is the url. Just checking out the other stuff you mentioned now. TYVM, Juggledad.

Ok, I have now created the ata-images folder in wp-content and put the images in there as suggested. I am not getting an error message but am still not seeing the images.

When I enter http://elyrcchurch.com/wp-content/at...webimage1.jpeg, I can see the image ok. Why is it not showing?

juggledad · #4 Oct 30, 2016, 09:39 AM

I'm out for the next hour but if you send me a pm with an admin ID/pw I'll take a look when I get home

juggledad · #5 Oct 30, 2016, 12:34 PM

Ok, the problem is that your images all end with the extension 'jpeg' and he theme checks for files ending with 'jpg', 'png' or 'gif'.

In all the time I've ben helping support the theme, you are the first one to use the extension 'jpeg'!

I add a check for 'jpeg' to the the theme on your site which is now showing the images.

In teh future, use 'jpg'

juggledad · #6 Oct 30, 2016, 12:48 PM

for the record, I edited bfa_rotating_header_iage.php and changed line 26 from

HTML Code:

			if( preg_match('/\.jpg/i', $filename) || preg_match('/\.gif/i', $filename) || preg_match('/\.png/i', $filename) ) {

to

HTML Code:

			if( preg_match('/\.jpeg/i', $filename) preg_match('/\.jpg/i', $filename) || preg_match('/\.gif/i', $filename) || preg_match('/\.png/i', $filename) ) {